Privacy Policy

Welcome to the construction project management platform. This Privacy Policy explains how we collect, use, store, and protect information when you use our construction workflow and reporting software.

The Platform is designed to support construction project coordination, RFIs (Requests for Information), inspections, approvals, reporting, document management, and related project workflows.

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information necessary to operate construction project workflows and provide platform functionality.

A. User Information

We may collect:

• Full names
• Email addresses
• Phone numbers
• Job titles and company affiliations
• User account credentials

B. Project & Operational Data

We may collect and store:

• Project names and details
• Site records and inspection reports
• RFIs and approval workflows
• Daily progress reports
• Quality assurance and compliance records
• Contractor and consultant submissions
• Comments, notes, and activity logs

C. Uploaded Content

Users may upload:

• Drawings and plans
• PDFs and spreadsheets
• Photos and videos
• Site documentation
• Supporting attachments and evidence records

Uploaded files are encrypted during storage.

D. Location & Device Information

Where enabled or applicable, we may collect:

• GPS or location data
• Device type and operating system
• Browser information
• IP addresses
• Access timestamps and login activity

E. Usage & Performance Data

We may collect analytics and diagnostic data to improve system performance, reliability, and user experience.

Why We Collect Information

We collect and use data to operate and improve the Platform, including for:

• Managing construction project workflows
• Facilitating RFIs, approvals, and reporting
• Coordinating communication between project stakeholders
• Maintaining audit trails and contractual records
• Sending notifications and workflow alerts
• Providing user authentication and access management
• Monitoring system security and preventing unauthorized access
• Improving software functionality, performance, and reliability
• Supporting technical troubleshooting and customer support
• Meeting legal, contractual, or regulatory obligations

Who Can Access or View Data

Because construction projects involve multiple stakeholders, visibility of information depends on project roles and permissions.

A. Contractors

Contractors may access:

• Their submitted RFIs
• Reports and documents they upload
• Workflow statuses
• Information shared with them within assigned projects

B. Consultants & Project Teams

Consultants, engineers, and authorized project personnel may access:

• RFIs submitted for review
• Reports and documentation relevant to their project role
• Approval histories and audit records
• Shared project files and communications

C. Organization Administrators

Authorized administrators within a client organization may access:

• Project-level records
• User management information
• Workflow and reporting data
• Audit logs and administrative settings

D. Internal Platform Personnel

A limited number of authorized internal personnel may access certain data strictly for:

• Technical support
• Infrastructure maintenance
• Security monitoring
• System troubleshooting

All access is controlled and restricted based on operational necessity.

Data Storage & Security

We take reasonable technical and organizational measures to protect your information.

Security measures include:

• Encryption of uploaded files
• Secure cloud/server infrastructure
• Role-based access controls
• Authentication protections
• Secure transmission protocols
• Monitoring and logging of system access
• Restricted administrative access

While we strive to protect all data, no system can guarantee absolute security.

Data Retention

Construction records, RFIs, reports, and approvals may serve as contractual, legal, or compliance evidence.

Accordingly, project data may be retained for extended periods based on:

• Contractual obligations
• Regulatory requirements
• Operational needs
• Audit and dispute resolution purposes

User account information and project records are retained while accounts or projects remain active and for a reasonable period thereafter.

At this time, the Platform does not support permanent deletion of project records or uploaded content by users.

User Rights

Depending on applicable laws and jurisdiction, users may have rights to:

• Request access to their data
• Request correction of inaccurate information
• Request export of their data
• Request information about how their data is used

The Platform currently supports data export requests.

The Platform does not currently support user-initiated deletion of stored records or uploaded files.

To exercise applicable rights, users may contact the Platform administrator or support team.

Third-Party Services

We may use trusted third-party service providers to support Platform operations, including:

• Cloud hosting and infrastructure providers
• File storage and backup services
• Analytics and monitoring tools
• Email and notification delivery systems
• Authentication and security services

These providers may process data only as necessary to provide their services to us and are expected to maintain appropriate security standards.

Cookies & Similar Technologies

The Platform may use cookies or similar technologies for:

• User authentication
• Session management
• Security
• Performance monitoring
• User experience improvements

Users may control browser cookie settings, though disabling cookies may affect certain platform functionality.

International Data Transfers

Where applicable, data may be processed or stored in cloud infrastructure located in different jurisdictions. We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, technical, or legal changes.

Updated versions will be published within the Platform with a revised “Last Updated” date.

Contact Information

For questions regarding this Privacy Policy or data handling practices, users may contact the Platform support or administration team through the official support channels provided within the Platform.